Yale Cleaners Plus

Introducing Yale Cleaners Plus!

Membership Includes:

  • Auto Billing

  • Auto 20% Discount

  • On My Way

  • Exclusive Offers, Rewards and Services.

  • FREE to join!

On My Way

Yale Cleaners Plus is now even better with our new feature, On My Way. Using this service, you can pick up your clothes in less than 60 seconds. Simply use the Yale Cleaners App to alert our team you are in route to pick up your dry cleaning. It’s as simple as 1 - 2 - 3!

1. Select On My Way in the Yale Cleaners app.

+ Our staff will gather your order before you arrive.

2. Pick up your order using the dedicated drive-thru lane.

+ Takes less than 30 seconds and never leave your car.

3. Look awesome in your fresh, clean, and pressed clothes.

How To Enroll

In Store:
Stop by any Yale Cleaners to put a credit/debit card on file.

In App:
Open the Yale Cleaners app, select the account tab (top left corner), tap enroll, then follow the on screen instructions.

 

F.A.Q.

Frequently asked questions:

  1. How does Yale Cleaners + help me save money?
    Once you join, every order you bring to Yale Cleaners will automatically receive a 20% discount. Plus, there are no minimum cleaning requirements to meet, therefore you save money on every order.

  2. Can I still use coupons?
    The 20% discount replaces the use of coupons and the hassle of keeping up with them.

  3. Is there a cleaning minimum required to receive the discount?
    No, every order large or small will automatically receive the 20% discount.

  4. When will I be charged for my order?
    Yale Cleaners will charge your credit/debit card the day your order is complete; either at the time of pick up, or at the end of the day.

  5. How does Yale Cleaners protect my credit / debit card information? Is this system secure?
    Yale Cleaners has partnered with Shift4, the market leader is secure credit / debit card processing. Yale Cleaners system will never see your card information. Shift4's readers encrypt your card’s information before it leaves the device. Shift4 assigns your card a reference "token" which is used for future payments. This token is a unique unidentifiable number that can only be used at Yale Cleaners. Your credit/debit card information is never stored by Yale Cleaners.

  6. What happens to my order if my credit/debit card account is canceled or declined?
    If you have a secondary card on file, our system will attempt to charge it next. If a payment cannot be processed, you will be asked for a different form of payment at time of pick-up. Your order will still receive the 20% discount if you update your credit/debit card on file.

  7. What happens to my order if my credit/debit card is expired or if I receive a new card from my bank?
    Shift4's technology is still able to process your payment even after you have received a new credit/debit card from your bank. You will only need to update your information if your credit/debit card account has been closed.

  8. How can I update or change my credit/debit card information?
    Members can add, change or delete a credit/debit card anytime using our app. You can also stop by any Yale Cleaners location for assistance.

  9. How can I view my current or past receipts?
    Customers can review past transactions online or in the app.

  10. Will I still receive order status text/email alerts?
    Yes, our system will still send text, email or app (push) alerts when your order is completed.