Consumer Blog

Dry Cleaning Expert: Brad Doss

Posted by: John Rothrock, CGCP
Posted: Apr 18, 2019
Every day at Yale Cleaners, we promise our customers same day dry cleaning and shirt laundry service; drop off by 12, ready by 5. With 12 full service dry cleaning plants, utilizing hundreds of dry cleaning machines, washers and presses, a lot can go wrong. To help us deliver on our promise, Yale Cleaners’ maintenance engineer Brad Doss is charged with keeping all our equipment running. While you will probably never meet... [ Read More ]


Tulsa's Favorite Dry Cleaner For 75 Years

Posted by: John Rothrock, CGCP
Posted: Mar 12, 2019
What an amazing accomplishment, this year Yale Cleaners is celebrating our 75th anniversary in business. From our humble beginnings of a single store on Route 66, to currently twelve locations serving Tulsa, Owasso, Broken Arrow, and Sapulpa. As our city has grown, so have we. My family and I are so blessed and thankful for the support of this amazing community. To kick off our year of celebration, I have commissioned a... [ Read More ]


It's An Ink War - Hairspray VS A Professional Dry Cleaner

Posted by: Bill Rothrock, CGCP
Posted: Aug 21, 2018
I have been a dry cleaner for more than 25 years. During this time, I have seen and heard a lot of crazy things. However, there is one urban stain removal legend that stands out above the rest. This myth is so prevalent, it's been on the Oprah Show, is in countless YouTube videos, and numerous blogs. What's the myth? Hairspray will remove a stubborn ink stain. Unfortunately, I have seen many garments ruined by someone... [ Read More ]


Best Dry Cleaning Price - Best Dry Cleaning Service

Posted by: John Rothrock, CGCP
Posted: May 13, 2018
Did you know, Yale Cleaners has the BEST prices for dry cleaning and laundry services in Tulsa, Broken Arrow, and Owasso? From time-to-time, I hear someone say that Yale Cleaners is the most expensive dry cleaners in town. But that could not be further from the truth. Over the last 18 years, Yale Cleaners has invested heavily in computer technology, equipment, and training to keep costs down. Simply put, our goal is to... [ Read More ]


5 Things You Need To Know When Selecting A New Dry Cleaner

Posted by: John Rothrock, CGCP
Posted: Mar 23, 2018
1. Shirt Quality It might sound totally crazy, but the first thing you should do when selecting a new dry cleaner is look at the quality of their laundered shirts. For a dry cleaner, a perfect dress shirt is the hardest item to consistently get right every time. For the customer, it is the easiest item to judge a dry cleaner's quality and attention to detail. Look for these quality points when inspecting laundered... [ Read More ]


Dry Cleaning Expert: Bill Rothrock

Posted by: John Rothrock, CGCP
Posted: Jan 24, 2018
Yale Cleaners expert Bill Rothrock, III is a third-generation dry cleaner that started learning the business at a young age from his grandpa Jim. Bill would follow his grandpa through the main plant and watch him remove stains from clothes. Watching his grandpa work his magic to remove a tough stain, is what inspired Bill to follow in his footsteps. In 1992, Bill went to the Drycleaning & Laundry Institute where he... [ Read More ]


Car Hop Service

Posted by: John Rothrock, CGCP
Posted: Jan 08, 2018
Did you know Yale Cleaners debuted Oklahoma's first Car Hop Service in 1981? When my grandpa Jim and father Bill came up with the idea, no one had ever heard of the concept. In fact, grandpa asked Dad, "What are we going to call it?" Dad stated, "Car Hop Service" after the 50's style waiter or waitress that brought fast food to people in their cars at drive-in restaurants. The two quickly went to work building their... [ Read More ]


New Customer Letter and Gift Certificate

Posted by: John Rothrock, CGCP
Posted: Dec 27, 2017
Dear New Yale Customer, Yale Cleaners is a small family business dedicated to providing Tulsans’ with the best dry cleaning experience. Yale makes going to the dry cleaners convenient with 12 locations in Tulsa, Broken Arrow, Owasso and Sapulpa; close to where you live or work. Our cleaning facilities feature many creature comforts including covered parking and car-hop service. We pride ourselves in being the only dry... [ Read More ]


Dry Cleaners' Guide: Dress Shirts That Last!

Posted by: Bill Rothrock, CGCP
Posted: Dec 07, 2017
We all know that feeling, the moment you find the perfect dress shirt. From the way it looks, to the way it fits, everything is simply perfect. Now imagine the feeling when your favorite shirt doesn't look or fit the way it did when it was first purchased. It's very frustrating! As a lifelong dry cleaner, I can tell you with certainty, that all dress shirts are NOT created equal. We all invest our hard-earned money into... [ Read More ]


Dry Cleaning, The Yale Way

Posted by: John Rothrock, CGCP
Posted: Oct 04, 2017
A few weeks ago, I received a very humbling review from Brian, a long time Yale Cleaners' customer. Recently Brian moved from Tulsa, Oklahoma to Sherman, Texas. As you would expect, Brian being in a new town meant he had to seek out new businesses and service providers. In his quest to find a dry cleaner, he was met with a surprising reality... there are no dry cleaners like Yale in his new town. Here is what Brian had to... [ Read More ]


Award of Excellence

Posted by: Kaylee Campbell-Burton
Posted: Sep 08, 2017
If there was any doubt in your mind that Tulsa's Yale Cleaners was among the best of the best in the garment cleaning industry, you can put your doubts to rest. Yale Cleaners has been awarded the 2017 Award of Excellence in Quality Cleaning and Customer Service from the Dry Cleaning and Laundry Institute (DLI), the premier recognition program for professional members of the Dry Cleaning & Laundry Institute. "Receiving... [ Read More ]


3 Brides, 1 Dress - A Family Tradition!

Posted by: Kaylee Campbell
Posted: Jun 14, 2017
Rebecca Granados had already been married a month when she emerged at the top of the stairs wearing her wedding dress. Her third-generation wedding dress. The same dress her mother and grandmother had worn before her. At the bottom of the stairs, among a throng of people eagerly awaiting the new bride's arrival to her belated wedding reception, stood Rebecca's grandfather. "He just had that big smile," said Cindy Eccles,... [ Read More ]


Submit it and forget it!

Posted by: John Rothrock
Posted: Dec 01, 2016
We have all been there are wearing your favorite shirt, then suddenly out of nowhere, you get a stain on the front. Or, you’re putting on your best dress shirt and you find a missing or broken button. Your closet is already full of dirty clothes, so you fill your bag and you’re off to the drycleaners. When you get there, what are you supposed to do? Just hand them the bag and hope for the... [ Read More ]


How much?!? The cost of Dry Cleaning

Posted by: John Rothrock
Posted: Oct 13, 2015
Have you ever noticed that most dry cleaners in our area don't advertise prices? You can't find prices anywhere, I know because I've looked. They aren't posted on the walls of the store, on marquee signs out in front or even on their websites. Do you wonder why? Well, this practice can be traced all the way back to "The Oklahoma Dry Cleaning Act of 1945". This law established the State Dry Cleaning Board which had the... [ Read More ]


Spot On! Advice From An Expert

Posted by: Bill Rothrock, III
Posted: May 05, 2015
Stain, stain, go away; yet another stain, some other day. We've all had that feeling . . . you’re about ready to meet someone you want to impress, and then, BAM it happens. You get a stain that stares right back at you without flinching. What should you do? Everyone has heard of what to do, but what SHOULD you really do? Here are some basic tips to help, from a lifelong dry cleaner. 1. Blot don't rub! Rubbing causes... [ Read More ]


Mark The Spot with Special Care

Posted by: John Rothrock
Posted: Apr 29, 2015
Yale Cleaners has a one of a kind iPhone and Android App with features available nowhere else in our industry.  Over 20,000 Tulsans have downloaded our app and utilize it almost every day. Special Care is the most unique tool in the app that some customers cannot live without.  The Special Care service allows customers to identify stains, missing buttons and/or other one-time handling instructions for clothing items that... [ Read More ]


The cleaners ate my pants, so now what?!?

Posted by: John Rothrock
Posted: Feb 24, 2015
Who hasn’t heard or said the phrase, “I got taken to the cleaners”?  When something goes wrong, our industry is notorious for having poor communication; leaving customers feeling duped.  To be honest, resolving customer disputes can be very tricky.  That’s why it’s important to know your dry cleaner’s claims policy.  Will they redo a garment at no cost?   If a garment is lost, will they take responsibility?  If... [ Read More ]


Tips for getting your closet ORGANIZED and de-cluttered in 2015

Posted by: Deanna Fulghum
Posted: Feb 06, 2015
            The new year is off and running and resolutions are in place so now is the time to de-clutter and organize your closet.  Here are a few tips to help get you started: Before you begin to organize your closet this year, consider donating items you have not worn in years. Consider letting go of that special sweater you paid way too much for 10 years ago, or the faded pair of jeans you wore to that awesome Beach... [ Read More ]


A 15-Year-Old’s First Job, A Second Family

Posted by: Isabel Dobrin
Posted: Jan 26, 2015
I'll never forget my first Yale Cleaners experience. I walked in to one of the south Tulsa locations at 91st and Yale and asked timidly if I could see the manager. I was a 15-and-a-half year-old sophomore in high school at the time, and I'd never asked to see a manager before. I had never interviewed for a job before, either. Enter Christine Terrel, the manager of the store and Yale Cleaners employee for more than 20... [ Read More ]


Livin’ On Tulsa Time - An outsider’s View of Yale Cleaners…

Posted by: Deanna Fulghum
Posted: Dec 31, 2014
I moved to Tulsa at the beginning of the summer. I spent the summer getting used to the new environment and becoming aware of all that Tulsa has to offer. As I pushed through the challenge of finding the locations of my favorite stores, I noticed the many Yale Cleaners around the city. It seemed no matter where I ventured, I would catch site of a different Yale Cleaners. I thought to myself how attractive and inviting these... [ Read More ]